ONE is a full-line agency that covers all your business solutions, from group health benefits, workers compensation, business liability, homeowners and auto insurance to business solutions like HR, pension plans, payroll services and many more. ONE is made up of two affiliates, Speake Insurance Services, Inc., which has been in business since 1995 and Caruso Insurance Services, Inc., which has been in business since 1993. Both affiliates have been in business for almost 35 combined years.
We have made it our goal to find a dedicated team of professionals working together as ONE, providing an affordable, convenient and complete insurance and business solution for our clients.
ONE always remembers the importance of giving the personalized attention that every client deserves, whether large or small. Your dedicated account manager will make your employees feel as if we are part of your team rather than your insurance agent. Building the relationship with your employees helps field some of your benefit issues to ONE, rather than your benefit staff having to take care of issues we can handle for you.
ONE is not a large corporation therefore; our client will receive the same great customer service on the first day as well as a client that has been with our agency for over ten years. We can reassure you, your company will not get lost in the corporate shuffle!
- Brooks Speake - Owner - (Direct: (951) 547-6789)
Brooks started in 1993 at Downey Community Hospital Insurance Services; he sold insurance policies for businesses and individual consumers. Those coverages included medical, dental, vision, & life. He left Downey Community Hospital Insurance Services in 1995 and opened up Empire Benefits with an associate, departed ways in 1998, and started Speake Insurance Services, Inc. Services which included all lines of insurance coverage and TPA services.
He joined forces with Caruso Insurance Services to create One Total Insurance Solution, Inc, in which his responsibilities include the overseeing of the benefits division and day-to-day operations.
Brooks is part of several broker advisory committees and is involved in a number of non-profit organizations. He's hard working and dedicated to the success of the clients ONE represent, he believes in treating people how he wishes to be treated: with respect and professionalism. Brooks is always excited to have the opportunity to work with new clients every day.
- Pat Caruso - Owner - (Direct: (951) 547-6799)
Pat is in charge of day-to-day operations and oversees the Work Comp & General Liability department.
- Shara Speake - Owner - (Direct: (951) 547-6780)
Shara has been in the insurance business for the past 12 years. She has been many titles in the company but currently handles the accounts payable and receivable.
- Allen Altamirano - Personal Lines Broker - (Direct: (951) 547-6790)
- Autumn Harrington - Office Administrator - (Direct: (951) 547-6771)
Autumn has been in the insurance business for the past ten years. She has been the office administrator for the past five years. She has also obtained her Bachelor's Degree in Accounting.
- Bonny Tuttoilmondo - Executive Account Manager - (Direct: (951) 547-6754)
Bonny joined the agency to help manage ONE's book of business after many years of working for a major healthcare insurance carrier. She provides ONE with a wealth of experience with over 17 years of service in the insurance/healthcare industry. She has managed a book of business that represented over 24,000 members and generated annual revenue in the area of $19 million. She has also developed marketing materials and trained dedicated staff for opening regional offices nationwide.
She has extensive product knowledge coupled with creative ideas for product applications. Strong analytical and planning skills, combined with the ability to coordinate the efforts of many, help to meet organizational goals.
- Carolyn Wiley - Commercial Agent - (Direct: (951) 547-6778)
- Cindy Ricci - Commercial Account Manager - (Direct: (951) 547-6793)
- Danny Bragg - Broker - (Direct: (951) 547-6769)
- Judy Remsen - Broker - (Direct: (951) 547-6775)
Judy Remsen is a licensed life & health insurance broker with One Total Insurance Solution. Passionate about helping small business owners balance health care protection with budget, Judy specializes in obtaining the right mix of health benefits to ensure owners, employees, and family members have the maximum coverage at the best value. Her passion is forged from first-hand experience with having her husband's plumbing business run from her home, as well as with supporting the businesses owned by other extended family members.
Judy's expertise includes 20+ years inside the health insurance industry in IT management and consulting with Blue Cross of California and PacifiCare. Having re-engineered business workflow processes, managed system software enhancements, and provided operational support in membership, claims processing, and finance departments, has provided Judy with extensive knowledge of insurance carrier operations. This insight has proved invaluable in proactive management of her client's accounts and expediting resolution of any issues that might arise.
- Karla Torres - Commercial Agent - (Direct: (951) 547-6750)
Karla has been in the insurance business for the past sixteen years. She has specialized in the commercial side for the past fours years. She currently specializes in sales & service for the commercial lines.
- Kimie Crepeau - Account Manager - (Direct: (951) 547-6777)
Kimie joined the One team in 2010. She started out as our receptionist and now manages the accounts for the benefits department.
- Larry Joe Scott - Personal Lines Broker - (Direct: (951) 547-6757)
Larry is an Auto, Home, and specialty lines Broker for harder to place risk.
Bond specialist.
- Norma Castillo - Account Manager - (Direct: (951) 547-6776)
- Peter Plew - Commercial Agent - (Direct: (951) 547-6767)
Workers Compensation - General Liability - Commercial Auto/Fleet
- Rose Gouldby - Customer Service/Happy Smiles Dental Plan/Citrus Care - (Direct: (951) 547-6792)
Rose joined the agency in 2004. She has provided exceptional customer service to all ONE's clients. She always provides a prompt turnaround to all client requests and inquiries.
She supports our consultants, as well as all sales agents. She is a dedicated insurance professional with a mission to render superior customer service. With her exceptional ability to show each client/member her sincere approach to personal touch, she also brings an optimistic attitude toward achieving client satisfaction. Each and every one of our clients sees this ability in Rose, which is why they have an outstanding relationship with her. They know and trust that she will take care of all their needs in a timely and professional manner.
- Sofia Alexander - Personal Lines Account Manager - (Direct: (951) 547-6759)
- Susan DePaul - Medicare Specialist - (Direct: (951) 547-6787)
Susan joined our team in September 2009. She comes to us with over 20 years experience in the health insurance industry.
Her background ranges from hospital administration to account management for a large health insurance carrier. She has extensive knowledge in the health insurance market along with the senior products. She is a team player with a great attitude.
- Theresa Vaughn - Benefit Consultant - (Direct: (951) 547-6745)
Theresa joined the agency to help expand and manage the large group sector of ONE. She has a wealth of knowledge and expertise with over ten years of experience in the insurance/healthcare industry. She has provided account management for a dozen school districts at one time and is currently a benefit consultant for several of those school districts.
Her organizational skills are a huge asset to the agency, as well as her clients. She is able to maintain a good relationship with all her clients and co-workers by providing all necessary items within the deadlines required. This asset is very vital in what makes her the benefit consultant she is.
- W. Curtis Holt - Preferred Personal Lines Agent - (Direct: (951) 547-6755)
Curtis specializes in home, auto, dwelling, motorcycle, boat, RV, and umbrella policy bundles increasing available discounts.
- Crystal Ries - Receptionist - (Direct: (951) 547-6777)
Crystal joined us with 3 years experience in the insurance business. Her current responsibilities consist of: greeting all incoming calls & directing them to the appropriate department, processing all incoming mail & faxes, and supporting various staff in the office. She is very professional and knowledgable, and is a great addition to our team!
