About Us

Brooks Speake - Owner - (Direct: (951) 547-6789)

Brooks started in 1993 at Downey Community Hospital Insurance Services; he sold insurance policies for businesses and individual consumers. Those coverages included medical, dental, vision, & life. He left Downey Community Hospital Insurance Services in 1995 and opened up Empire Benefits with an associate, departed ways in 1998, and started Speake Insurance Services, Inc. Services which included all lines of insurance coverage and TPA services.

He joined forces with Caruso Insurance Services to create One Total Insurance Solution, Inc, in which his responsibilities include the overseeing of the benefits division and day-to-day operations.

Brooks is part of several broker advisory committees and is involved in a number of non-profit organizations. He's hard working and dedicated to the success of the clients ONE represent, he believes in treating people how he wishes to be treated: with respect and professionalism. Brooks is always excited to have the opportunity to work with new clients every day.

Pat Caruso - Owner - (Direct: (951) 547-6799)

Pat is in charge of day-to-day operations and oversees the Work Comp & General Liability department.

Shara Speake - Contracting/Licensing - (Direct: (951) 547-6780)

Shara has been in the insurance industry for 16 years. In 1998, along with her husband Brooks Speake, started Speake Insurance Services. Throughout the years she has worn many hats within the company. Account Manager, Agent, Accounting, and simply wherever needed. Currently she is in charge of licensing and contracting, making sure our company is up to date with the industry.

Autumn Harrington - Accounting - (Direct: (951) 547-6771)

Autumn has been in the insurance business for the past ten years. She has been the head of accounting for the past five years. She has also obtained her Bachelor's Degree in Accounting.

Bonny Tuttoilmondo - Executive Account Manager - (Direct: (951) 547-6754)

Bonny joined the agency to help manage ONE's book of business after many years of working for a major healthcare insurance carrier. She provides ONE with a wealth of experience with over 17 years of service in the insurance/healthcare industry. She has managed a book of business that represented over 24,000 members and generated annual revenue in the area of $19 million. She has also developed marketing materials and trained dedicated staff for opening regional offices nationwide.

She has extensive product knowledge coupled with creative ideas for product applications. Strong analytical and planning skills, combined with the ability to coordinate the efforts of many, help to meet organizational goals.

Judy Remsen - Broker - (Direct: (951) 547-6775)

Judy Remsen is passionate about helping small business owners balance health care protection with budget, Judy specializes in obtaining the right mix of health benefits to ensure owners, employees, and family members have the maximum coverage at the best value. Her passion is forged from first-hand experience with having her husband's plumbing business run from her home, as well as with supporting the businesses owned by other extended family members.

Judy's expertise includes 20+ years inside the health insurance industry in IT management and consulting with Blue Cross of California and PacifiCare. Having re-engineered business workflow processes, managed system software enhancements, and provided operational support in membership, claims processing, and finance departments, has provided Judy with extensive knowledge of insurance carrier operations. This insight has proved invaluable in proactive management of her client's accounts and expediting resolution of any issues that might arise.

Karla Torres - Commercial Agent - (Direct: (951) 547-6750)

Karla has been in the insurance business for the past sixteen years. She has specialized in the commercial side for the past fours years. She currently specializes in sales & service for the commercial lines.

Larry Joe Scott - Personal Lines Broker - (Direct: (951) 547-6757)

Larry is an Auto, Home, and specialty lines Broker for harder to place risks.
Bond specialist.

Melanie Lemaster - Marketing - (Direct: (951) 547-6774)

Melanie has an extensive background in insurance and joins our team to assist with growth and expansion.

Norma Castillo - Account Manager - (Direct: (951) 547-6776)

Peter Plew - Commercial Agent - (Direct: (951) 547-6767)

Workers Compensation - General Liability - Commercial Auto/Fleet

Rose Gouldby - Customer Service/Happy Smiles Dental Plan/Citrus Care - (Direct: (951) 547-6792)

Rose joined the agency in 2004. She has provided exceptional customer service to all ONE's clients. She always provides a prompt turnaround to all client requests and inquiries.

She supports our consultants, as well as all sales agents. She is a dedicated insurance professional with a mission to render superior customer service. With her exceptional ability to show each client/member her sincere approach to personal touch, she also brings an optimistic attitude toward achieving client satisfaction. Each and every one of our clients sees this ability in Rose, which is why they have an outstanding relationship with her. They know and trust that she will take care of all their needs in a timely and professional manner.

Sofia Alexander - Personal Lines Account Manager - (Direct: (951) 547-6759)

Sofia joined our team in October 2011. She brings with her 10 years of insurance experience.

Her responsibility is to provide customer service to our Home, Auto, Dwelling Fire, Motorcycle, Boat, RV and Umbrella accounts.

She strives to create and maintain strong personal relationships with our clients.

Susan DePaul - Medicare Specialist - (Direct: (951) 547-6787)

Susan joined our team in September 2009. She comes to us with over 20 years experience in the health insurance industry.

Her background ranges from hospital administration to account management for a large health insurance carrier. She has extensive knowledge in the health insurance market along with the senior products. She is a team player with a great attitude.

W. Curtis Holt - Preferred Personal Lines Agent - (Direct: (951) 547-6755)

Curtis specializes in home, auto, dwelling, motorcycle, boat, RV, and umbrella policy bundles increasing available discounts.

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